Refund & Replacement Policy
At CheapFeedback, we strive to provide excellent service to our customers. If you are not entirely satisfied with your purchase, we’re here to help with our 30-day refund and replacement policy.
Refund Eligibility:
To be eligible for a refund, the following conditions must be met:
- Your request must be submitted within 30 days of the original purchase date.
- The product or service must be in its original condition and packaging.
- You must provide proof of purchase, such as a receipt or order confirmation.
Replacement Eligibility:
You may be eligible for a review replacement if a review is dropped or deleted within 30 days of us delivering the review.
How to Request a Refund or Replacement:
To request a refund or replacement, please contact our customer support team at info@cheapfeedback.com with the following information:
- Your name and contact information.
- Order number or transaction ID.
- Reason for the refund or replacement request.
- Any relevant documentation or images supporting your claim.
Refund & Replacement Process:
Once we receive your request, we will review it and notify you of the status of your refund or replacement as soon as possible.
If your request is approved:
- For refunds, we will process the refund to the original method of payment within a reasonable timeframe.
- For replacements, we will ship out a replacement product to you at no additional cost.
If your request is denied, we will provide you with a clear explanation of the reasons for the decision.
Exceptions:
Please note that certain products or services may be exempt from our refund and replacement policy, such as:
- Digital products or services that have been fully accessed or utilized.
- Products damaged due to misuse or neglect.
- Products purchased through third-party vendors or resellers (refunds must be requested through the original point of purchase).
Contact Us:
If you have any questions or concerns about our refund and replacement policy, please don’t hesitate to contact us at info@cheapfeedback.com. Our dedicated customer support team is here to assist you and ensure your satisfaction.
Thank you for choosing CheapFeedback. We appreciate your business and value the opportunity to serve you.